Frequently Asked QUESTIONS
HOW DO I GET SUPPORT?
If you need support or help, please get in touch via our support line or give us a call HERE [Link to contact enquiries]. Now when you call we could be on stage or in the studio working with amazing musicians, but we promise we will be in touch as soon as we to help you every step of the way.
HOW TO BOOK AN INTRODUCTORY LESSON
If you’re a NEW student, you can apply for a half price introductory lesson HERE link to enquiries. We’d love to meet you, start making music and personally answer your questions
3 SIMPLE STEPS TO REGISTER AND LOGIN
Becoming a student at StandOut is easy. Click HERE link to enquiries, create a username and password, and book your lesson time
LOGIN TO ACCESS RESOURCES AND EVENTS
Stand Out Students can login here. It’s fast, simple and easy to follow. Please don't hesitate to call or email if you need any help!
DO YOU HAVE PAYMENT OPTIONS?
Paying per term is our most popular and cheapest option to pay for lessons. We also offer terms for you to pay in instalments and for oneoff lessons.
MUCH DO LESSONS COST? HOW TO START - HOW TO BOOK?
Prices range from $35 [+GST] in Groups to $70 [+GST] for individual half hour lessons
WHAT IF I HAVE TO CHANGE MY LESSON TIME?
The StandOut Studio is used constantly by multiple teachers - and we have a waiting list of students who'd love a time when one
becomes available. SO - please READ carefully and note our cancellation policy, and we'll do our very best to ensure that you have the
best of service, and the best musical experience ever.
When you send written notice [sms or email] of any cancellation 48 HOURS before your lesson time, we will happily issue you a selection
of makeup times for the current term. Without this notice, the lesson will no longer be available for any make-up time.
* Please note that all makeup lessons are to be used for the current term and cannot be transferred, with a LIMIT of 2 per term.
** We endeavour to keep your preferred teacher for a make-up lesson, however this is not always possible if your teacher is fully booked.
If you know well in advance of any time clashes with your lesson, please give us advance notice and this will give us greater flexibility
and availability to arrange things to suit you best.
IS LEARNING ONLINE EFFECTIVE?
You will absorb an enormous amount in online lessons and courses. Many Member Courses have weekly online sessions for instant Q and Q , and in addition, you’ll have access to the whole course during your membership. You can repeat lessons as often as you need.
HOW DO I BUY ONLINE COURSES?
It's easy to buy our ONLINE Programs. Simply CLiCK HERE, choose your program, click on 'Add To Basket' and simply follow the prompts. You can get started in just minutes!
HOW DO MODULES WORK?
Courses are made up of Learning Modules, with easy-to-follow steps, written in simple language. We use Audio, Video and Worksheets - so there are multiple learning streams. We revise again in the Practice sessions and reinforce what you’re learning. You’ll have access to StandOut Support, Audio and Video classes, Online Masterclasses, as well as Top Tips and Interviews to inspire you.
ARE ONLINE COURSES AFFORDABLE?
We bring you quality courses for a tiny fraction of the cost of individual and group lesson so everyone has the opportunity to learn and grow in music
HOW MANY MODULES ARE IN EACH PROGRAM?
There are 7-10 progressive modules in Online Programs, where you learn step-by-step in a logical learning sequence
CAN I ADD LESSONS TO MY ONLINE LEARNING?
Good question! If you’d like to excel, we reward you with a special lessons offer. Please get in touch for details.
WHAT IF I MISS A WEEK?
When you learn ONLINE, theres no problem if you miss a week because you'll still have access to your class. You never need to miss a lesson if you’re sick - and can repeat your lessons as many times as you like!
HOW DO I APPLY FOR AUDITIONS?
Mentored Elite Courses have a capacity of 20 participants each year, so entry is by audition only.